National Car Rental
Premium business & leisure car rental with Emerald Club perks
About National Car Rental
National Car Rental is a premium global car rental brand founded in 1947, recognized for its business traveler focus and the innovative Emerald Club loyalty program. As a cornerstone of Enterprise Holdings, National operates over 1,500 locations across 85+ countries, providing seamless airport and neighborhood service. Known for the "choose any car in the aisle" benefit for elite members, National combines speed, choice, and consistent quality.
The brand emphasizes efficiency for frequent travelers, with digital check-in, a well-maintained fleet including luxury and green vehicles, and partnerships with major airlines and hotels. National continues to innovate with sustainable mobility options while maintaining its reputation for dependable service.
Booking & Check-in
National’s digital check-in and Emerald Club profile streamline reservations. Members can skip the counter entirely at many locations and go directly to the aisle. The mobile app provides real-time updates and digital receipts.
Vehicle Selection
A diverse fleet from economy to full-size SUVs, plus a growing selection of electric and hybrid vehicles. Emerald Club Executive/Executive Elite members enjoy aisle access to choose any car, including luxury models.
Pricing & Value
Competitive rates tailored for corporate accounts and leisure. Emerald Club membership is free and unlocks faster rewards. Rates include unlimited mileage on most rentals, and pre-pay options offer additional savings.
Customer Support
24/7 roadside assistance and dedicated customer service lines. Emerald Club priority support ensures quick resolutions. Staff professionalism is consistently praised, especially at major airport hubs.
Pros
- Emerald Club aisle access – skip counter, pick any car
- Extensive airport network in 85+ countries
- Business traveler perks like fast track rewards
- Well-maintained, modern fleet with hybrid options
- Free membership with clear upgrade paths
Cons
- Premium pricing compared to economy brands
- Neighborhood locations limited outside airports
- Elite benefits require frequent rentals
- Weekend hours can be restricted at some sites
Final Verdict
5.0/5
Outstanding for Business & Leisure Travelers
National Car Rental delivers a top-tier experience with its Emerald Club program, extensive airport coverage, and premium vehicle choices. While slightly pricier than budget competitors, the efficiency, upgrades, and time-saving benefits justify the cost for frequent travelers.
Key Features
1,500+ Locations
Global airport network
Emerald Club
Aisle access & upgrades
Green Fleet
Hybrid & EV options
24/7 Support
Roadside assistance
What Travelers Say
"Emerald Club aisle access is a game changer. Walked straight to a premium SUV, no paperwork."
— David R.
"Consistent quality across airports. App makes everything fast. Worth the slight premium."
— Claire M.
"Rented an EV through National; seamless experience and charging guidance provided."
— Jordan P.